Closing time for game´s validation is set by default at 20:00pm from Monday to Saturday with some exceptions such as Quiniela, Quinigol, National Lottery or Our Groups Tickets.
The closure is set at one hour before SELAE system closes, as a security measure against potential system failures, server failure, power cuts or any other kind of related issues.
For Holydays Lotoweb shall notify clients by email informing them of the corresponding changes, if applicable.
With the intention of giving our clients a better service, Lotoweb is always in contact by email to resolve any doubt or matter which may arise at any moment.
You can contact us by means of the section “Contact Us” or write to us at info@lotoweb.es and we shall see to you as soon as possible.
We also offer a sales service for the Christmas Lottery for companies. Any company can obtain their Christmas lottery tickets just after registering with us.
With our special service for companies you do not have to collect the money from your employees. Lotoweb will take care of managing everything for you. You will be able to acquire your tickets individually anywhere in the world with your credit/debit card.
The acquisition of the purchased tickets can be done in the company's offices or in the employees´ home.
Your company can contact us at any time and confirm the details of your order, access type, chosen number/s, amounts etc. We can adapt to any companies´ needs thus always offering a better service.
If you wish Lotoweb can deliver your tickets to your home. All you have to do is indicate your wish when you buy your ticket.
There are 4 ways of recieving tickets depending on the preferences and necessities of each order. The costs of this service depend on the type of service you choose. The tickets will be sent via the Spanish National Postal Service.
Lotoweb provides the possibility of using Betting Magnetic Support (ASM). This means that the tickets are validated as a file format with JSON which is indicated for tickets suitable for combinations with high number of combinations which must exceed 100 €.
If you belong to a Group or interested in us validating this type of stake, you need to send a text file with forecasts which must contain a single stake per line.
The files can be sent using our 'Files Upload' button, with the rest of the products, on the left side of our website.
If you have any queries please contact us at info@lotoweb.es or by phone 952 81 27 10.
Lotoweb has at your disposal a complete reduction system for products such as Primitivo, Bonoloto, El Gordo, Euro millions, and Quinielas.
In this way clients can play with a higher probability of success and at the least possible cost.
There are multiple possibilities of playing. To take advantage of this method, you must select the reduced option placed just below the the ticket of each previously mentioned product. You choose the forecasts you want, then distinct options will appear with their costs on the right of the ticket.
To finalize the operation click the option you want. If you finally decide to choose the previously mentioned selection, you will be able to see the information about the guarantees and probabilities of each forecast you may obtain, by clicking the Details icon.
Lotoweb gives you the possibility of paying for a number of your choice(always and when SELAE confirms it is available).
You must indicate the number of tickets you want to buy for a period for at least one year.Therefore you will have at your disposal your chosen numbers every Saturday or Thursday as well as El Gordo de Navidad or El Niño.
To take advantage of this service you only have to send us a mail asking for the number, the relevant draw and of course the amount you wish to pay. Lotoweb will indicate as soon as possible to you if said tickets are available..
In the event of availability, it will take about two months after your petition to have the said numbers at your disposal.